Patioland FAQs

Patioland is a family owned & operated business who has been located in Hornsby & constructing in Sydney’s northern suburbs for over 25 years.

Originally a franchise in the early 1980’s with numerous locations across Sydney, the Apostolatos family joined in 1987. Not long after, the franchisee group has disbanded with the family purchasing the business and name and as they say the rest is history.

Yes

The “Patioland Ezi-Payment Plan’ is a direct debit No Interest Ever! Consumer loan that enables you to have payments deducted over monthly periods.

The advantages of the ‘Patioland Ezi-Payment Plan’ are:

• Fast, manual application or easy online application process
• No Interest Ever!
• Direct debit payments – fortnightly
• Quick conditional approval

Yes

Dealing with local councils can at times be frustrating and very confusing. We are familiar and work closely with all councils within our area of service so we can take this worry off your hands.

Are you unsure if you require approval? Let us make this assessment for you.

Yes

For all contracts $12,000.00 and over, Home Warranty Insurance is legally required and provided.

There is no set timeframe for the process, especially if local council approvals are required. However we generally advise that this process can take anywhere from three weeks to three months, depending on the individual council.

Once the approvals have been received your work can then be inserted into our roster which on average sees commencement within six weeks.

Naturally this is subject to weather conditions & throughout this process we will keep you updated of progress.

Yes

This happens quite often & we are practised to ensure smooth operations. The key is frequent communication with all parties involved.

Not necessarily.

It is great for you to be home when we first commence so we can introduce you to our team, but generally we only need access to the site where we are constructing and to power.

How this happens will be discussed when your job is scheduled for installation. So rest assured that you can go about your day to day living with minimal interruption.

To ensure that we are not able to service all areas of Sydney.

• Northern beaches – all the way to Palm Beach
• Lower north shore
• Hills district
• North form Hornsby to Berowra
• Northern suburbs of Sydney
• City of Ryde council area, Strathfield & Concord areas

If you are unsure if we can service your suburb – just ask.

Most commonly we construct our patio covers with Colorbond steel.

Why?

• Stronger
• More durable
• Less wastage
• Generally smaller framing sections are required & less of them
• Less maintenance
• Fully engineered

We are able and are experienced to construct timber pergolas if this style suits your home better.

We are only a phone call away…..

Upon completion you are provided with a detailed maintenance guide which, when followed, will ensure that you’re outdoor living area remains looking as great as it does once completed and sees you enjoying the area for many years to come

All of our timber decks, come with a two year complimentary maintenance plan. This is unique to the industry and will mean you don’t have to lift a finger to see your deck continue to look immaculate.

Yes

All constructions are provided with a ten year structural guarantee and two year warranty on all electrical.

Yes

We work closely with a licenced electrician, which means that we can include outdoor heating & light fittings built right into your outdoor living area. We ask that you purchase your own light fittings which sees you obtain exactly what you desire.

As an added benefit, we have a relationship with “Beacon Lighting” which see all of our clients obtain a 15% discount for all purchases.

Yes, this is our specialty.
Are you unsure as to what bush fire zone you are in?
What about what materials you can and can not use?

We can ensure that your new outdoor living area complies with relevant Building Code of Australia and Australian Standard requirements.

Yes

We hold current Public Liability Insurance, Workers Compensation & Home Warranty Insurance eligibility.

Yes, but generally they only work for Patioland and have the same values and work ethics that we adhere to and promote.

Our office & display are located at:
Unit 6, No. 40 Leighton Place, Hornsby, NSW 2077

Opening Hours:

Monday to Thursday: 9:00am – 5:00pm
Friday: 9:00am – 4:00pm
Saturday: 10:00am – 2:00pm

Your total contract price is divided up into a series of progress payments. The total amount of payments varies from four to five total standard payments – the frequency and size of payments is dependant on the contract cost and timeline of construction. Remember that this can assist you with your own budget.

First….you need to get in touch with Patioland, there is some simple paperwork to approve, we process your first progress payment and you’re on your way.